How Do I Get A Replacement Assurance Wireless Phone

Have you ever heard about Balls Wireless? This is one of the service providers participating in the Lifeline Assistance program. It is imperative to note that Balls Wireless is fully owned by Virgin Mobile and is known to offer low-income earners and recipients of government programs free phones and affordable cell telephone services. As we speak, the carrier is available in 40 states of the U.S. Therefore; you lot can employ for a free regime phone and bask the services of this carrier in your country.

If you had practical for a costless regime phone from Balls Wireless and got lost or stolen, yous tin can at present request a replacement by post-obit the set Balls Wireless policies. Better still, you can request a phone upgrade and savor the services of this carrier in a better smartphone than the one you have currently. In this article, we shall take an in-depth look at how you tin get a replacement Balls Wireless phone, alongside other related facets.

Does Assurance Wireless Replace Phone?

Yes. Like we stated higher up, you tin can now supercede your lost or stolen Assurance Wireless device. Better however, you are freedom to replace it if at all information technology is irreparably damaged. However, these are non the only reasons why most users consider replacing their Assurance wireless phones.

For instance, if a certain feature is not working optimally, you may want to replace the entire device for convenience purposes. Some of these features include connectivity features, text messages, call interference, and then forth. Amend still, if a certain crucial function such as the speaker or the affect screen gets faulty, yous may opt to supplant the entire device.

In addition, if you are having issues updating its operating arrangement or the telephone is more often than not slow in its operations, you can consider replacing it on the get. Finally, if the device is outdated or old, replacing it might be the merely way to come across your current communication needs. If you are a victim of such circumstances, you tin can become ahead and supervene upon your Assurance Wireless phone.

Assurance Wireless Phone Replacement Policy

If you want to supervene upon your Assurance Wireless telephone, information technology is imperative that y'all know the replacement policy outset. These are:

Every bit far as the replacement of this carrier is concerned, one needs to pay a small fee if his or her phone was stolen or lost.
All the same, if your phone got faulty or was broken within the get-go year, be certain that you will not exist charged anything for it to be replaced. This is because the device will be covered by the warranty from the manufacturer. Typically, this warranty lasts 12 months after the device has been shipped to the user.
If you have cleaved your phone or it's faulty due to one reason or another, feel free to achieve out to the customer care team at 1-888-321-5880. Afterward that, you will be guided on how the phone will be replaced for you.
As far as the replacement phones are concerned, you may non essentially get the aforementioned device that you were previously using. Instead, you lot may go a different model that works perfectly well as the previous device.

Why You Replace Your Assurance Wireless Phone?

Although you may take applied for a complimentary government phone from Assurance Wireless and got one, there are reasons that may prompt you to supercede it. Some of these reasons include:

Phone upgrade

Your current Assurance Wireless telephone may be former or outdated. If this is the case, it may not offering the much-needed services the manner you would want. For case, it may first getting ho-hum whenever you surf the internet and then forth.

Other times, information technology may not let you to update the current operating system. In this case, you volition not exist left with any other culling other than to replace it. By replacing it, you will become a more efficient model that volition see all your phone needs.

If the phone is lost or broken

Besides the phone being outdated or old, you may be promoted to replace the Assurance Wireless telephone because information technology either got lost or was stolen. After all, it is almost impossible to remain without a phone. This is because you need the phone to communicate with your friends and family, exercise business online, work online, learn online, and even access emergency healthcare services.

Assurance Wireless Phone Replacement Process

As far as the replacement procedure of Assurance Wireless phones is concerned, exist sure that you lot will not have difficulties equally it is straightforward and easy. Below is the process:

If your phone got misplaced, lost, or was damaged, you should contact the customer intendance back up at one-888-321-5880 and so address the upshot.
Here, you should enquire them if y'all can be able to obtain a free replacement phone.
Subsequently that, the client care agent on the other cease will let you know the existing options. For optimal results, you should brand a report equally soon every bit possible. Past doing so, you can trust that no one will apply the remaining account residuum.

Note that a far as this process is concerned, you tin be charged a small fee for the shipment process. Yet, this is not e'er the case as you lot may still go a free replacement inside a few days of making your application. These are some of the existing options that the agent volition outline for you so that you tin make an informed decision.

Tin I Supercede My Balls Phone Online?

Yes. Likewise contacting customer intendance support every bit illustrated above, you tin now replace your Assurance telephone online. To get started;

You need starting time to visit mobile.virginmedia.com/ecare/login and so log in with your details.
After that, fill in an awarding class with your details and then key in your Cypher code. As you fill up in the details, you lot should ensure that y'all provide valid and correct details.
Finally, submit the grade to Balls Wireless via fax or email. If you have issues, you can contact the telephone support team for more guidance.

Assurance Wireless Replacement Telephone Listing

If you want to supplant your lost, damaged or stolen Assurance Wireless telephone, be certain that you will not essentially get the exact model you lot had previously. Only like the free government telephone, the carrier volition offer the phone that is available at that moment. Some of the models that you may get as replacement models include:

LG Aspire T40C
LG Optimus F3
Alcatel OneTouch Retro
Samsung Entro Mobile Phone
Coolpad Illumnia
Kyocera Hydro Achieve
Kyocera DuraForce XV+
ZTE Prestige ii
ZTE Tempo Ten
Unimax U683CL
ANS Rapidz
ANS Wiko Life
Unimax U683CL

As far equally these models are concerned, information technology may be difficult to tell which verbal models will exist provided as replacement devices. This is because the availability of these devices keeps on irresolute as new phones get introduced in the marketplace. However, be sure that yous volition get a replacement model that will adjust your current telephone needs.

How Much Does It Cost To Supplant An Assurance Wireless Phone?

If you accept lost, misplaced, or damaged your Assurance Wireless telephone, it is essential to note that you may get charged for yous to become a replacement. Typically, you will be required to pay a $xx replacement fee to get a new device.

The amount y'all will be charged mainly depends on the land of your business relationship rest. Therefore, yous may end upwards paying a small fee and get a new device or nevertheless get a replacement free of accuse.

How Long Does It Accept To Get A Replacement Phone From Assurance Wireless?

The timelines for getting a replacement mainly depend on where you lot reside. Sometimes, it may take a few days to get a replacement phone, and other times, information technology may take about a calendar week to become information technology.

How Do I Get a Replacement Assurance Wireless Phone

How Practise I Actuate Assurance Wireless Replacement Phone?

Once y'all take obtained your Assurance Wireless replacement phone, the next footstep is to actuate information technology. After all, this is the but way you volition be able to bask the Balls Wireless service once again. To actuate your replacement model, you should follow these steps:

First, press and hold the power push of your mobile device. After that, enable hands-gratis activation so that your device tin can connect to the Assurance Wireless network. Past doing and then, the phone will check for the available updates. Thereafter, the device will turn off.
Switch the device on and follow the prompts that y'all will see on your screen. In nigh cases, these will exist prompts asking yous whether you want to customize your mobile phone or non. You can opt to skip the setup screen and dial 611.
Once you dial 611, follow the instructions that will pop upwardly on your screen.
Amid the activation process, you volition be asked to provide the PIN of your Assurance Wireless account. As far every bit this PIN is concerned, be sure that you volition be able to find it at the peak of the Balls Wireless approval letter. Provide this Pivot, and you lot will be skillful to go.

By completing these steps, you will activate not only your replacement phone only also your Assurance Wireless account. The electric current rest volition then exist transferred to the phone and thus allow you to use the device the way you please.

For optimal results, yous should allow your device to finish all the pending updates. If yous see whatsoever challenges during the activation process, feel gratuitous to contact the Assurance Wireless client support team using another phone, and you volition get helped.

Balls Wireless Telephone Warranty Policy

First and foremost, all Assurance Wireless mobile phones come with a one-year warranty policy from various phone manufacturers. This warranty is not explicitly provided by Assurance Wireless merely rather by the manufacturers themselves.

Therefore, if your device fails to work within the first 12 months, you should not worry as the device can be repaired for you free of accuse, thanks to the 1-year warranty from the manufacturer.

Better yet, you lot may go a new phone free of charge. To put everything into perspective, the i-year warranty for new phones states that if y'all have a defective mobile telephone, be sure that you volition become a new model within the first 12 months.

Besides this, to supervene upon your phone, you lot must be able to provide the engagement you bought the device and the receipt that you were offered at the point of auction. Finally, the possessor is the just person who tin can relish the warranty benefits. In addition, this warranty is non transferable.

Since the warranty mentioned in a higher place tin be sensitive, it is always advisable to contact the Assurance Wireless customer back up squad at 1-888-321-5880. Here, you will go the much-needed guidance on the vita steps that you should take so that you can become your replacement as soon every bit possible. Amend still, y'all can visit the local Assurance Wireless representative near you lot for further guidance.

In case the mobile phone breaks or gets faulty after the outset 12 months are over, you lot will have to function with a few bucks for you to go a replacement. The aforementioned applies if you want your devices to get repaired for you lot.

If y'all are a victim of this circumstance, yous should not pursue this course alone. Instead, contact the Assurance Wireless customer support at 1-888-321-5880 and explain your case. Past doing so, y'all volition get the much-needed insights that can aid y'all become started.

Are In that location Whatsoever Difference Between Assurance Wireless Phone Replacement And Phone Upgrade?

Yes. Although Assurance Wireless deals with replacement and upgrades, there is a difference between these 2 services. To beginning with, phone replacement refers to the device i gets equally a replacement for a phone that got lost, stolen, or was damaged.

On the other hand, a telephone upgrade refers to the buy of a refurbished or new phone. Unlike the current phone, the new or refurbished phone ever has improve features and can thus encounter your needs.

What Can I Do If Assurance Wireless Does Not Replace My Phone?

In almost instances, Balls Wireless will always endeavor everything inside its capability to replace your lost or stolen phone. Like we mentioned to a higher place, they may supersede the telephone for you gratis of charge or rather ask you to pay a smaller fee for this undertaking.

If by any chance Balls Wireless does not replace your telephone, you can now get ahead and attain out to your insurance visitor and submit your telephone replacement claim. All the same, if the device must be insured with that particular company. For optimal results, you lot should first submit a claim with Assurance Wireless and and so wait for their response. Similar we have indicated higher up, you lot can contact the customer back up team on i-888-321-5880 and then narrate your story.

As we speak, we have several companies that can aid you file your claim. Besides this, these companies tin assistance you rail your merits and even follow it through to the end. One of these reputable companies is Asurion. Apart from Asurion, y'all can consider PhoneClaim.com. It is imperative to note that the latter option operates based on Asurion's platform.

To get started, you should visit the site of any of these companies and then choose your preferred service provider. In this instance, you can select Assurance Wireless. The adept news is that they cover a wide array of carriers.

Therefore, you will not miss one that offers a free regime phone. After that, file your claim. With this platform in place, be sure that you will go on an middle on the progress of your phone's merits.

Because the services of the to a higher place companies is vital when yous feel like your carrier is somehow violating your rights as a client. Better still, if the company does not respect the warranty that came with your devices, these companies tin assistance you follow up on your claims.

However, equally y'all purpose to utilize the services of the companies mentioned above, it is essential that yous ensure that your telephone has a warranty and has special insurance. If these features are missing, be sure that your efforts of making a merits through these sites volition exist futile.

How Do I Conciliate My Assurance Wireless Phone If My Phone Is Lost?

If y'all want to deactivate your stolen or lost Assurance Wireless device, you should contact the customer care service at 1-888-321-5880. Ideally, y'all should contact them as soon as possible so that no i gets to use the remaining residual on your account.

In one case y'all contact the customer intendance agent, you should feel complimentary to narrate what happened to y'all and so request them to deactivate the phone for you. Here, the agent from the other end will either suspend your service temporarily or deactivate your telephone for skillful.

How Do I Track My Assurance Wireless Lost Telephone?

If you have lost or misplaced your phone, in that location are a number of steps that can assist you track your device.

First and foremost, you should telephone call your number using another telephone and listen if you will hear it ringing. If the device is within proximity, yous volition exist able to hear it ringing. Ameliorate still, if someone has secured it, you tin can tell him or her to keep it for you until you come and pick it. If you lot cannot travel to their location, you lot can instruct them to send the device to you.
Apart from this method, you tin utilize the Notice My Device feature on your Android or iPhone device.

For Android devices, you can employ a tablet or a laptop to log in to your Google account and so key in 'Observe My Android telephone' in the Google search bar.

Thereafter, curlicue downwardly until you lot come across the result that shows 'Find your phone-My Account-Google'. Click the result and then follow the instructions you will encounter on your screen.

In case you have lost an iPhone device, you tin can activate the Find My app past logging into your iCloud account with some other Apple tree device. Afterward that, choose 'Observe My iPhone' and then sign in with your Apple ID.

Once you are logged in, you will run into a list of continued devices on your screen. Choose your iPhone among these devices, and and then expect at the map you will see on your screen to encounter where your lost Assurance Wireless phone is located.

To utilise the Find My Device feature, you should ensure that your lost device is online and turned on. In addition, the Discover My Device characteristic has to be active. Finally, the location services on the lost device have to exist enabled.

If the methods mentioned above do not testify to be as fruitful as expected, it is always important that yous contact your service provider. Besides giving you lot instructions on how to track your lost phone, the personnel here will help you file a police study.

Once you contact the client care amanuensis, you must provide finer details such every bit:

The manufacturer and the model of your telephone
A detailed description of your lost telephone. Here, you can outline some of its recognizable features.
The exact time and appointment when you lot misplaced or lost your Assurance wireless phone.

Final Words

Whether your Assurance Wireless device has been damaged or lost, exist sure that you will exist able to become a replacement on the go. All you lot need to do is to contact the customer support agent on 1-888-321-5880 and explicate your state of affairs. Better even so visit, mobile.virginmedia.com/ecare/login and then fill the form that you lot will find with your details. After that, submit it for consideration. Consider all the ideas we accept outlined above, and you lot get an Assurance Wireless replacement phone seamlessly.